AzurSlot Privacy Policy

Welcome to AzurSlot Casino. We take the protection of your personal information seriously, and this Privacy Policy explains what data we collect, why we collect it, and how we use it whenever you register, deposit, or play at Azur Slot. By creating an account or otherwise using azurslot.com, you agree to the practices described below.

Who We Are

Our platform is owned and operated by GBL Solutions N.V., a company registered and established under the laws of Curacao, registration number 155090, with its registered address at Seru Loraweg 17, Curacao. We are regulated by the Curacao Gaming Control Board under licence OGL/2024/589/0556. Ramtinar Techconsult Limited, registered in Cyprus, acts as our Payment Agent, and G2A.COM Limited acts as Merchant of Record for purchases processed through G2A Pay. Throughout this policy, references to Azur Slot, AzurSlot, or "we/our/us" mean GBL Solutions N.V. and the affiliated entities that operate the AzurSlot Casino brand.

Information We Collect

We collect personal data at every stage of your relationship with us, starting from the moment you complete your azurslot casino sign up and continuing throughout your use of our games and promotions. The categories of information we gather include:

  • Identification details such as your full name, date of birth, address, phone number, and email address
  • Your account credentials, including the details you use for your azurslot login and your ongoing azur slot casino login sessions
  • Financial information, including payment method details, transaction history, and deposit or withdrawal records
  • Verification documents requested during our KYC process, such as government-issued identification and proof of address
  • Technical data, including your IP address, device type, browser information, and geolocation used to confirm your eligibility to play
  • Gameplay activity, including the games you play, your betting patterns, and your use of any azurslot bonus or azur slot no deposit bonus you claim
  • Records of any azurslot promo code or azur slot bonus code you redeem through our promotions
  • Communications you send us through live chat, email, or our contact form

We also collect data automatically when you access our services through your browser or through the azur slot app on your mobile device. We currently deliver AzurSlot Casino through desktop and mobile browsers accessible directly at azurslot.com, without requiring a separate download.

How We Use Your Information

At Azur Slot, we use the information we collect for legitimate purposes connected to operating a secure, compliant, and enjoyable gaming environment. These purposes include:

  • Creating and managing your account, including processing your azurslot casino login and your azur slot casino app sessions
  • Verifying your identity, age, and place of residence in line with our anti-money laundering obligations
  • Processing your deposits and withdrawals in accordance with the limits set out in our Terms
  • Administering promotions, loyalty rewards, and any bonus codes applied to your account
  • Detecting and preventing fraud, bonus abuse, and prohibited practices such as the use of a VPN to disguise your location
  • Providing customer support through live chat, our support email, and our dedicated KYC channel
  • Improving our website, our game library, and the overall experience of our players
  • Meeting our legal and regulatory obligations under Curacao law and the conditions of our gaming licence

Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyse how players interact with our games and promotions. Cookies keep you signed in after your azurslot casino log in, remember your language and currency settings, and help us measure the performance of our marketing campaigns. You can manage cookies through your browser settings, although disabling certain cookies may affect your ability to use some features, including automatic login and personalised bonus offers.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate Azur Slot Casino, including:

  • Our Payment Agent, Ramtinar Techconsult Limited, and the payment processors that handle your deposits and withdrawals
  • G2A.COM Limited, acting as Merchant of Record for purchases made through G2A Pay, which takes primary responsibility for payment-related support for those transactions
  • Identity verification providers who assist with our KYC checks
  • Game providers whose software you access through our lobby, to the extent necessary to deliver gameplay and prevent fraud
  • Regulatory authorities, law enforcement, or courts where we are required to disclose data by law or by our licence conditions

We require every third party we work with to protect your data with a level of security consistent with this policy.

Identity Verification and KYC

Before we can process any withdrawal, we require successful identity and account verification, a standard part of using our azurslot online casino services. You may be asked to submit documents to our KYC team, and in some cases we may request a video verification call. We retain the documents you submit only for as long as necessary to meet our legal and regulatory obligations, after which we securely delete or anonymise them.

Data Retention

We retain your personal data for as long as your account remains active, and for a further period afterward as required by applicable law, our licence conditions, and legitimate business purposes such as resolving disputes. We retain the minimum information necessary to comply with our record-keeping duties even after an account is closed.

Your Rights

Depending on your place of residence, you may have rights regarding the personal data we hold about you, including:

  • The right to request access to your personal data
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your data, subject to our legal retention obligations
  • The right to object to or restrict certain types of processing
  • The right to withdraw consent where processing is based on consent, such as marketing communications

To exercise any of these rights, contact us at support@azurslot.com and we will respond within a reasonable timeframe.

Security Measures

We use industry-standard technical and organisational safeguards, including encryption, restricted access controls, and secure servers, to protect the information you share with us. While we take reasonable steps to secure every azurslot casino login and transaction, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Restricted Jurisdictions

We do not accept players from jurisdictions where online gambling is prohibited by local law. If we determine that an account belongs to a resident of a restricted country, we reserve the right to suspend the account and cancel any associated deposits and bets, regardless of whether access was attempted through an azurslot casino australia login page or any other access point on our site.

Children's Privacy

Our services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently done so, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, our services, or applicable law. Updates will be posted on this page, and where changes are significant we will make reasonable efforts to notify you directly. We encourage you to review this policy whenever you visit AzurSlot Casino.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@azurslot.com, or reach us via live chat, available 24/7. For verification-related enquiries, please contact our KYC team at kyc@azurslot.com.